Details

Indesit Company is aware of a small number of gas cookers purchased during October and November 2013 and sold in the United Kingdom (UK), where a component may fail. This may lead to a gas leak and in a very small number of cases a potential safety hazard. Our absolute priority is to locate and modify every gas cooker that is affected.  We have already located and repaired approximately 90% of the affected models and now need to locate the remaining very small number of products.

What to do

To check if you own an affected product:

• Check the model number and serial number of your Hotpoint, Indesit or Cannon Cooker.  This can be found on a sticker on the inside of the TOP oven door as outlined below
• If your product is affected please immediately call the dedicated Customer Service line: 01733 287 843
• Or you can contact us via a dedicated email address: cookers@hotpoint.co.uk
• We will immediately arrange to visit your home and make a free of charge repair
• While you are waiting for an engineer visit, do not use any part of the cooker.

 

Customer Service Line:

01733 287 843

Please visit the Hotpoint website for further information.

Details

The manufacturer has issued the following recall notice:

Hotpoint are aware of a small number of cases of dishwashers where an electrical component has failed. This may lead to overheating and in rare cases a potential fire hazard. Our absolute priority is to locate and modify every dishwasher that is affected.

If you own a Hotpoint DWF3 series or DC26 dishwasher manufactured between Jan 1999 to Sept 2003 and sold in the UK, with any of the model numbers (as highlighted below):

DWF30; DWF31; DWF32; DWF33; DWF34; DWF35; DWM37; DC26;

 

What to do

To check if you own an affected product:

• When checking, firstly as a precaution, make sure it is turned off and disconnected from the wall socket.

• Check the model number of your Hotpoint dishwasher. These can be found on a sticker on the inside of the door as outlined below.  The model numbers are also found on the front of the appliance.

• If your product is affected please call our dedicated Customer Service line 08442 412574

• Or you can contact us via a dedicated email address: dwf@hotpoint.co.uk

• We will arrange to visit your home and make a free of charge repair.

• While you are waiting for an engineer visit, we recommend for your peace of mind not to leave the dishwasher unattended while in use.

Please visit the Hotpoint website for further information.

 

Details

The following recall notice has been issued by the manufacturer:

It has come to our attention that particular Beko, Leisure and Flavel cookers with a separate oven and grill can, if they are not operated in accordance with the user instructions, pose a serious risk to your health.

If your cooker has been converted to run on LPG (bottled gas), please click here.

These appliances are designed for cooking purposes only and must NOT be used as a space heater, or for any other purpose.

CHECK THE LIST BELOW TO SEE IF YOU OWN ONE OF THE AFFECTED COOKERS.

Beko	Leisure	Flavel
DCG8511WLPG	CM10NRK	DCGAP5LS
DCG8511PLW	CM10NRC	AP5LDWP
DG581LWP	AL6NDW	AP5LDW
	CM101NRCP	AP5LDSP
	CM101NRKP	Flavel Milano ML5NDS

What to do

1. FOLLOW THE PRODUCT INSTRUCTION MANUAL AND DO NOT OPERATE THE GRILL WITH THE GRILL DOOR CLOSED

When the grill burner is on, the grill door must always be in the open position. If the grill is operated with the grill door closed, the air supply to the grill burner is restricted which can cause extremely dangerous levels of carbon monoxide to be produced which can pose a very serious risk to health.

2. ARRANGE FOR A FREE SAFETY INSPECTION AND MODIFICATION

If you own or use any of the models shown above, please call us on:

UK Free phone 0800 917 2018

Ireland Free phone 1800 25 29 25

Our customer care centre is open from 8am to 8pm, Monday to Friday, and 10am to 4pm Saturday and Sunday.

We will then arrange to carry out a free modification to your product to remove any risk

When calling please have your full model number and serial number to hand – these can be found on the rating plate at the bottom front edge of the appliance (see below).

Please visit the Beko website for further information.

 

 

Details

Indesit and Hotpoint have recalled some of their washing machines because the drum can tear apart – in some instances causing debris to fly from the machine.

The machines affected were produced between 2007 and 2009. To find out if your machine has the potential fault you need the model number and serial number.

These can be found either on a sticker on the left hand side of the inside of the door or engraved on top.

What to do

Once you have the model and serial number enter them into the search tool on either the Indesit or Hotpoint website to find out if you have an affected model. The website will then inform you what action you should take.

Please visit the Indesit website or the Hotpoint website for further information.

 

Details

The following recall notice has been issued by the manufacturer:

As the leading white goods manufacturer, Hotpoint continually monitors the specification and performance of its products. Through this approach, we have identified that there is a low risk that modules fitted to a limited number of Hotpoint FDW20 / FDW60 / FDW65A dishwashers manufactured between June 2006 and May 2008 and sold in the United Kingdom may cause overheating and in rare cases a potential fire hazard.

What to do

To check if you own an affected product:

• When checking firstly as a precaution, make sure it is turned off and disconnected from the wall socket.
• Check the model and serial number of your Hotpoint dishwasher. These can be found on a sticker on the inside of the door as outlined below.
• If your product is affected please call our dedicated Customer Service line 08448 910094.
• Or you can contact us via a dedicated email address: fdw@hotpoint.co.uk
• We will arrange to visit your home and make a free of charge repair.

While you are waiting for an engineer visit we recommend you do not leave the dishwasher unattended whilst in use.

Please visit the Hotpoint website for further information.

Details

The manfacturer has issued the following recall notice:

This is an important Safety Notice, relative to some specific Hoover Frost Free refrigeration appliances produced between week 34 2011 and week 34 2012.

We have identified in a batch of appliances manufactured between the dates above that there is a possibility of a potential fault developing on the defrost heater element supplied to Hoover. Overheating can occur and in certain circumstances this could result in a fire.

In order to prevent this possibility we kindly request that you establish if your appliance is affected by using our appliance check on our website.

What to do

Go to the the Hoover safety notice website to see if your machine is affected.

 

Details

The manufacturer has issued the following safety notice:

It has come to our attention that a purchased connector component has been supplied to us which is not to our specification and that this has been fitted to 1800 White Knight Condenser dryers built in Oct 2010 and June 2011. We believe that the use of this connector can potentially lead to overheating of the appliance and if left unresolved could create a potential fire hazard over time. We wish to find all of the affected dryers within the serial numbers below, and replace them free of charge to eliminate the risk.

Models:

• 0312 76A 15002 (77AW)
• 0312 767 15009 (767C)
• 0312 76A 15010 (77AW)
• 0312 76A 15330 (77AS)
• 0312 76A 31000 (CL76AWH)

 

We are trying to identify the location of these machines in order to remove the potential risk associated with this connector. First, please check if you have one of the models listed above, and if so, please check whether your appliance has a serial number from the following list of potentially affected batches (the model and serial number can be found inside the door of your dryer as shown in the diagram).

SERIAL NUMBERS AFFECTED

• 1041 107080 to 1041 107598
• 1042 117759 to 1042 118046
• 1042 118761 to 1042 119460
• 1042 122230 to 1042 122329
• 1043 132621 to 1043 133490
• 1044 136464 to 1044 136613
• 1044 142276 to 1044 142775
• 1044 145676 to 1044 145975
• 1123 378708 to 1123 378929
• 1124 385762 to 1124 385911
• 1124 386225 to 1124 386374
• 1124 386475 to 1124 386524
• 1126 394783 to 1126 395092
• plus 070800, 070954, 070865, 072013, 070864 and 070738

 

What to do

If your dryer has a serial number within any of the affected batches, please stop using it and disconnect it from the mains outlet as a precautionary measure, and call us on the following telephone number in order for us to arrange for your dryer to be replaced free of charge.

www.whiteknightrecall.co.uk

Ireland Freephone 1800 844 165

UK Freephone 0800 952 1102

lines are open 7 days a week from 8am to 8pm

Please visit the White Knight website for further information.

Details

The manufacturer has issued the following safety notice:

Bosch is voluntarily undertaking a free in-home repair programme of affected dishwashers which were manufactured between 1999 and early 2005. The affected dishwashers are certain models in the batch number range from FD 7901 to FD 8504.

An electrical component on a limited number of Bosch, Neff and Siemens branded dishwashers may overheat and in very rare cases cause a potential fire hazard.

To identify if you are the owner of one of the affected dishwashers, please do the following:

• Go to your dishwasher and get your model details and batch number. These details can be found either engraved on the top or on a sticker on the left hand side of the inner part of the door.
• Check whether your batch number range lies within FD 7901 to FD 8504 – if not, you are not affected by this safety notice.

What to do

If your batch number falls within the range above, please visit www.repairaction.co.uk and enter your model number together with your batch number to verify whether your particular dishwasher is affected. From here you will be able to arrange your free of charge repair immediately.

Alternatively, contact the (freephone) call centre. Opening hours are Mon – Fri 8am to 8pm and Sat – Sun 8am to 5pm. Freephone 0800 023 4881

Please visit the Bosch website for further information.

Details

TThe manufacturer has issued the following safety notice:

Over the last few weeks Beko has been made aware of a small number of incidents involving our 6kg & 7kg Condenser Tumble Dryers manufactured between May 2012 and October 2012, where an electrical component has failed and overheated, leading to a potential risk of fire.

We believe that the risk of failure is low but, as a responsible manufacturer, we have decided to initiate a voluntary corrective action program as a precautionary measure.

These products were independently tested before being placed on the market and meet all UK and European safety standards. Nevertheless, we take the safety of our products very seriously and would like to offer a free of charge in-home modification to remove any potential risk with this component.

We urge you to contact us immediately about this important issue.

We are seeking to contact owners of Beko 6kg & 7kg Condenser Tumble Dryers purchased between May and October 2012 to carry out a free of charge modification. We urge anyone who believes they have an affected model to follow the steps outlined below as a precautionary measure.

List of affected Beko 6kg & 7kg Condenser Tumble Dryers

Model Numbers	Serial Numbers
DCU6130W	12-xxxxxx-05 12-xxxxxx-06 12-xxxxxx-07 12-xxxxxx-08 12-xxxxxx-09 12-xxxxxx-10
DCU6130S
DCU6130B
DSC64W
DSC64S
DC7110W
DC7041W
DCU7230W
DCU7230S
DCU7230B

Video: Locate your tumble dryer’s serial number

What to do

Check the model number and serial number of your 6kg & 7kg Condenser Tumble Dryer. The serial number is on the rating plate (see below) and is 10 digits long. The first 2 digits of the serial number give the year of production and the last 2 digits give the month of production. All affected products were manufactured between May and October 2012. Please contact us if your model and serial number matches those outlined above.

CHECK HERE TO SEE IF YOUR 6KG OR 7KG CONDENSER TUMBLE DRYER IS AFFECTED

Your safety is our priority, so if you own an affected product, please stop using it immediately and disconnect it from the wall socket as a precaution.

Then call our free phone number 0800 917 2018 or 1800 25 29 25 in Eire between 8.00am to 8.00pm Monday to Friday and 10.00am to 4.00pm Saturday and Sunday.

We will arrange to visit your home and make a free of charge modification.

Please visit the Beko website for further information.

Details

The manufacturer has issued the following safety notice:

It has come to our attention that in a very small number of incidents, involving certain models of Beko branded frost free fridge freezers, it may be possible for the defrost timer (located at the back of the fridge) to fail, overheat and cause a potential fire hazard.

These products were independently tested before being placed on the market and met all UK and European safety standards when the products were sold. Nevertheless, as a responsible manufacturer which takes the safety of our products very seriously, we wish to make a free in-home modification to remove any potential risk with this component.

We urge you to contact us immediately about this important issue.

We are seeking to contact owners of these products to carry out a free of charge modification to the defrost timer and we urge anyone who has one of these affected fridge freezers to register their details on this online checker or call us direct.

We deeply regret any incident involving any Beko product and we are working with all relevant organisations to rectify an identified problem with some of our fridge freezers. Quality, customer safety and satisfaction is paramount to Beko; all our products are independently tested before being placed on the market and meet all UK and European safety standards. 492,000 products have been sold and most have been safely in use, some for over ten years.

Affected Models

The Beko frost free fridge freezer models affected were manufactured between January 2000 and October 2006. These have a serial number that begins with either 00, 01, 02, 03, 04, 05 or 06. and this information can be found on a label inside the fridge. Beko is making a free of charge modification to all affected models, this modification takes approximately 30mins.

Other Beko branded models and all Beko frost free fridge freezers manufactured after this date are unaffected.

Affected model numbers:

• CA 5411 FFS/FFW/FFX
• CA 7014 FFX
• CA 7015 FFW/FFS/FFX
• CDA 539 FS/FW/FX
• CDA 543 FS/FW/FX
• CDA 645 FW
• CDA 647 FS/FW
• CDA 648 FS/FW
• CDA 653 FS/FW/FX
• CDA 659 FS
• CDA 751 FS/FX
• CDA 752 FS/FW/FX
• CS 460 FF/FFS/FFW/FFSD
• CS 461 FFW/FFS
• CSA 4706 FFX
• CSB 4606 FFSD/FFS/FFW

What to do

If you have an affected model, please unplug the product immediately and contact Beko on 0800 917 2018 in the UK or 1800 25 29 25 in Eire. Our call centers are able to provide assistance in English only.

Please visit the Beko website for further information.