Details

The manufacturer has issued the following safety notice:

Voluntary safety recall

We’re voluntarily recalling all AM04 and AM05 heaters due to a potential safety issue. Out of a million heaters sold worldwide, we know of a small number that have short-circuited resulting in a small fire contained within the machine. There have been no instances of injury or property damage, but safety is our first priority.That’s why we’re recalling all machines and implementing an engineering fix in each one.

What to do

The fix is free (including return postage and delivery), and we’ve made it as easy as possible for you. Here’s what will happen:

Registration

We’ll send you a box for you to send your heater back to us.There are just three simple steps on this website to register your heater for the fix.

Collection, fix and service

Once we’ve received your heater, we’ll fix it and also give it a free full service and clean.

Return and guarantee

We’ll deliver it back to you, along with a new 2 year guarantee covering parts and labour.

Please visit the Dyson recall website to see if your machine is affected.