18.11.13 Hotpoint DWF3 and DC26 Dishwashers

Details

The manufacturer has issued the following recall notice:

Hotpoint are aware of a small number of cases of dishwashers where an electrical component has failed. This may lead to overheating and in rare cases a potential fire hazard. Our absolute priority is to locate and modify every dishwasher that is affected.

If you own a Hotpoint DWF3 series or DC26 dishwasher manufactured between Jan 1999 to Sept 2003 and sold in the UK, with any of the model numbers (as highlighted below):

DWF30; DWF31; DWF32; DWF33; DWF34; DWF35; DWM37; DC26;

 

What to do

To check if you own an affected product:

• When checking, firstly as a precaution, make sure it is turned off and disconnected from the wall socket.

• Check the model number of your Hotpoint dishwasher. These can be found on a sticker on the inside of the door as outlined below.  The model numbers are also found on the front of the appliance.

• If your product is affected please call our dedicated Customer Service line 08442 412574

• Or you can contact us via a dedicated email address: dwf@hotpoint.co.uk

• We will arrange to visit your home and make a free of charge repair.

• While you are waiting for an engineer visit, we recommend for your peace of mind not to leave the dishwasher unattended while in use.

Please visit the Hotpoint website for further information.