Details

The manufacturer has issued the following safety notice:

Following Whirlpool’s acquisition of the Hotpoint/Indesit brands, Indesit Company has closely reviewed the safety of its product portfolio.

As part of this review we have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The affected brands are:

Hotpoint
Indesit
Creda
Swan
Proline

We are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards. Consumers with affected products, that have not been modified or replaced, can choose between a free of charge replacement, a free of charge engineer appointment to modify the dryer, an upgraded higher specification replacement for a small charge or an age based refund.

If your tumble dryer is affected by this issue then you should unplug it and do not use it until the modification has taken place

What to do

Check your tumble dryer:
Please use the ‘self service’ model checker on the dedicated websites or contact us at 0800 151 0905 to confirm if your appliance is affected and for next steps should your model require corrective action.

For further information please visit the following websites:

For Hotpoint, Creda, Proline – http://safety.hotpoint.eu

For Indesit – http://safety.indesit.eu

For Swan – http://safety-swan.eu