6.09.23 Important Safety Message Caple Gas Hobs

Details

Product Safety Report for Caple Gas Hobs presenting a serious risk of poisoning, burns or gas explosion and/or fire.From:Office for Product Safety and Standards

Published 6 July 2023

Alert type:Product safety report

Risk level:Serious

Product category:Gas appliances and components

Measure type:Other

Recall/alert date:6 July 2023

Summary

Product: Caple Gas Hobs

Hazard: The hobs present a serious risk of poisoning, burns or gas explosion and/or fire.

Corrective action: Caple has initiated a modification programme for certain products in scope of the safety issue. OPSS has issued suspension notices on 6 July requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints.

Product information

TypeGas appliances and components – Gas Hobs
Country of OriginChina
Product descriptionGas hob supplied with elbow joint on the connecting pipework.
Product Report and ImageLink to Product Images and PDF

List of affected models

Hazard

The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation. The risk levels vary from low risk to serious risk, with the risk presented from fire and explosion being the worst case. The risk of fire and explosion in traditional built residences is high risk, and the risk of fire and explosion in a caravan or leisure homes is serious risk.

The products are not in conformity with the requirements of Regulation 2016/426.

Corrective action

A replacement gas supply pipe elbow has been identified and a modification programme is being implemented to replace the elbow pipe in all appliances on-site for models listed in Annex 1 of the attached PDF.

All owners of one of the affected models must:

1: Isolate the gas supply to the hob or caravan / holiday home immediately, by turning off the isolation valve to the hob, or to the holiday home or caravan.

2: Contact Caple to arrange a free of charge modification via:

Tel: 0800 041 8842

Alternatively, go to https://gashobsrepair.mktpoint.com to enter your details.

Further information is available in the Safety Notice on the Caple website at https://www.caple.co.uk/support/urgent-safety-notice/.

OPSS has issued suspension notices requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints listed in Annex 1 and Annex 2 of the attached PDF.

Additional information

Notified by: Office for Product Safety and Standards

Published 6 July 2023

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