UPDATED 29.04.20 Hotpoint And Indesit Washing Machines Recall


*UPDATE 29/04/20*

  • Recall campaign expanded to add 21 models – owners should check if their appliance is affected
  • Whirlpool is committed to serving its customers through the coronavirus crisis as the recall progresses
  • Engineers and delivery teams equipped with PPE and following strict social distancing rules
  • Remedy slots available every week – customers urged to book appointments

Risk of fire due to a defective door locking mechanism.

Whirlpool are proactively recalling certain Indesit and Hotpoint washing machines that were manufactured between October 2014 and February 2018.

This is due to a defective door catch on certain models, which can overheat during use.

Models affected

To check if a washing machine is potentially affected, customers will need both the model number and the serial number of the appliance. Both of these codes can be found inside the door, or alternatively on a label on the rear of the appliance. The website or call centre agents will guide customers to where to find these labels and what information to provide.

Please see the Whirlpool page at



FML 742P UK Hotpoint

WMAOD 743G UK Hotpoint

WMAOD 743P UK Hotpoint

WMAQB 721P UK.M Hotpoint

WMAQC 641P UK Hotpoint

WMAQC 641P UK.M Hotpoint

WMAQC 741G UK Hotpoint

WMAQC 741P UK Hotpoint

WMAQC 741P UK.M Hotpoint

WMAQF 621G UK Hotpoint

WMAQF 621P UK Hotpoint

WMAQF 641 P UK.M Hotpoint

WMAQF 721G UK Hotpoint

WMAQF 721P UK.M Hotpoint

WMAQG 741P UK Hotpoint

WMAQL 621G UK Hotpoint

WMBF 742G UK Hotpoint

WMBF 742K UK Hotpoint

WMBF 742P UK Hotpoint

WMBF 742P UK.M Hotpoint

WMBF 763P UK Hotpoint

WMEF 722 BC UK Hotpoint

WMEF 742 P UK Hotpoint

WMEUF 722P UK Hotpoint

WMEUF 743G UK Hotpoint

WMEUF 743P UK Hotpoint

WMFG 741G UK Hotpoint

WMFG 741P UK Hotpoint

WMFG 741P UK.M Hotpoint

WMFUG 742 P UK.M Hotpoint

WMFUG 742G UK Hotpoint

WMFUG 742P UK Hotpoint

WMFUG 842P UK.M Hotpoint

WMJLF 842P UK Hotpoint

WMJLL 742P UK Hotpoint

WMSAQG 621P UK Hotpoint

WMXTF 742G UK Hotpoint

WMXTF 742K UK Hotpoint

WMXTF 742P UK Hotpoint

WMXTF 742P UK.M Hotpoint

WMXTF 842P UK.M Hotpoint

WMYL 7151PS UK Hotpoint


XWA 81252X K UK Indesit

XWA 81252X W UK Indesit

XWD 71452X K UK Indesit

What to do

If you believe you have an affected machine please unplug and stop using it immediately and check the below Whirlpool webpage:


Or call the Whirlpool helpline on

0800 316 1442

If nevertheless you do use your appliance, you should only use cold water cycles of 20C or lower as this significantly reduces the risk. This is because the issue is associated with the washing machine’s heating element being activated during washing cycles above 20C.

If your washing machine is being recalled, Whirlpool state that you will be able to choose between two options:

  1. A like-for-like replacement washing machine provided free-of-charge – including removal of their old appliance, and delivery of the new one.
  2. A free-of-charge in-home repair of your appliance. The repair takes around one hour to complete and involves an engineer modifying the customer’s washing machine in their home.