Product Safety Report for Samsung Gas Hobs presenting a serious risk of poisoning, burns or gas explosion and/or fire.
Summary
Product: Samsung Gas Hobs
Hazard: The hobs present a serious risk of poisoning, burns or gas explosion and/or fire.
Corrective action: Samsung have initiated a modification programme for certain products in scope of the safety issue. OPSS is urging all affected members of the public, including those unsure whether they are affected or not, to check the model links and contact the manufacturer.
Product information
Type
Gas appliances and components – Gas Hobs
Country of Origin
China
Product description
Gas hob supplied with elbow joint on the connecting pipework.
The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation. The risk levels vary from low risk to serious risk, with the risk presented from fire and explosion being the worst case. The risk of fire and explosion in traditional built residences is high risk, and the risk of fire and explosion in a caravan or leisure homes is serious risk.
The products are not in conformity with the requirements of Regulation 2016/426.
Corrective action
Samsung have initiated a modification programme for certain products in scope of the safety issue. OPSS is urging all affected members of the public, including those unsure whether they are affected or not, to check the model links and contact the manufacturer.
While all affected consumers should check the model links, owners and consumers in caravans, leisure homes and motorhomes should do this as a matter of urgency. If they are using an affected appliance with Liquefied Petroleum Gas (LPG), they should disconnect it from the LPG cylinder immediately.
Owners and consumers in domestic premises should continue to be vigilant. If they smell gas or are concerned that their product poses a risk, they should contact the National Gas Emergency Helpline for their area (0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland) or a Gas Safe registered installer.
Contact Samsung to arrange a free of charge modification via:
Important Safety Message – Corrective Action Programme for Gas Hob Elbow Joints presenting a serious risk of poisoning, burns or gas explosion and/or fire.
Summary
This page collates information on Gas Hob Elbow Joints identified as presenting a serious risk of poisoning, burns or gas explosion and/or fire.
A Product Safety Report page has been produced for each product, which provides further information on the affected models and product identifiers, the risks presented by the product, and the corrective action taken.
The above UK gas hob manufacturers have committed to undertake a corrective action programme to make certain hobs safe which have been identified as presenting a serious risk of poisoning, burns or gas explosion and/or fire.
Further details on the hazard descriptions, in addition to other product identifiers, are available on the Product Safety Report page for each of the products linked under the “Read the Product Safety Reports” section above.
Corrective Action
The 11 UK manufacturers have initiated a modification programme for certain products in scope of the safety issue. The companies will visit every home containing affected hobs and make them safe. OPSS is urging all affected members of the public, including those unsure whether they are impacted or not, to check the model links and contact the manufacturer.
While all affected consumers should check the model links, owners and consumers in caravans, leisure homes and motorhomes should do this as a matter of urgency. If they are using an affected appliance with Liquefied Petroleum Gas (LPG), they should disconnect it from the LPG cylinder immediately.
Owners and consumers in domestic premises should continue to be vigilant. If they smell gas or are concerned that their product poses a risk, they should contact the National Gas Emergency Helpline for their area (0800 111 999 in England, Wales and Scotland, and 0800 002 001 in Northern Ireland) or a Gas Safe registered installer.
Should your model be included, or if you are not sure of your gas hob model, please contact the Freephone numbers in the table above, where an adviser can assist with checking your model and providing further information between 8am – 6pm BST 7 days a week.
Hazard: The hobs present a serious risk of poisoning, burns or gas explosion and/or fire.
Corrective action: Russell Hobbs has initiated a modification programme for certain products in scope of the safety issue. OPSS has issued suspension notices on 6 July requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints.
Product information
Type
Gas appliances and components – Gas Hobs
Country of Origin
China
Product description
Gas hob supplied with elbow joint on the connecting pipework.
The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation. The risk levels vary from low risk to serious risk, with the risk presented from fire and explosion being the worst case. The risk of fire and explosion in traditional built residences is high risk, and the risk of fire and explosion in a caravan or leisure homes is serious risk.
The products are not in conformity with the requirements of Regulation 2016/426.
Corrective action
A replacement gas supply pipe elbow has been identified and a modification programme is being implemented to replace the elbow pipe in all appliances on-site for models listed in Annex 1 of the attached PDF.
All owners of one of the affected models must:
1: Isolate the gas supply to the hob or caravan / holiday home immediately, by turning off the isolation valve to the hob, or to the holiday home or caravan.
2: Contact Russell Hobbs to arrange a free of charge modification via:
OPSS has issued suspension notices requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints listed in Annex 1 and Annex 2 of the attached PDF.
Additional information
Notified by: Office for Product Safety and Standards
Product Safety Report for Caple Gas Hobs presenting a serious risk of poisoning, burns or gas explosion and/or fire.From:Office for Product Safety and Standards
Hazard: The hobs present a serious risk of poisoning, burns or gas explosion and/or fire.
Corrective action: Caple has initiated a modification programme for certain products in scope of the safety issue. OPSS has issued suspension notices on 6 July requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints.
Product information
Type
Gas appliances and components – Gas Hobs
Country of Origin
China
Product description
Gas hob supplied with elbow joint on the connecting pipework.
The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation. The risk levels vary from low risk to serious risk, with the risk presented from fire and explosion being the worst case. The risk of fire and explosion in traditional built residences is high risk, and the risk of fire and explosion in a caravan or leisure homes is serious risk.
The products are not in conformity with the requirements of Regulation 2016/426.
Corrective action
A replacement gas supply pipe elbow has been identified and a modification programme is being implemented to replace the elbow pipe in all appliances on-site for models listed in Annex 1 of the attached PDF.
All owners of one of the affected models must:
1: Isolate the gas supply to the hob or caravan / holiday home immediately, by turning off the isolation valve to the hob, or to the holiday home or caravan.
2: Contact Caple to arrange a free of charge modification via:
OPSS has issued suspension notices requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints listed in Annex 1 and Annex 2 of the attached PDF.
Additional information
Notified by: Office for Product Safety and Standards
Product Safety Report for Belling / Stoves Gas Hobs – Gas Supply Elbow Joint presenting a serious risk of poisoning, burns or gas explosion and/or fire
Hazard: The products present a serious risk of poisoning, burns or gas explosion and/or fire
Corrective action: Belling / Stoves has initiated a modification programme for certain products in scope of the safety issue. OPSS has issued suspension notices on 6 July requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints.
Product information
Type
Gas Appliances and Components – Gas Hob (Gas Supply Elbow Joint)
Product description
Gas hob supplied with elbow joint on the connecting pipework.
Product identifiers
A full list of model numbers and images of affected products are provided via the below link. Annex 1 lists models in scope of the modification programme and suspension notice. Annex 2 lists models in scope of the suspension notice.
The elbow on the connecting pipework of affected gas hobs can fail resulting in a significant gas leak, regardless of whether the hob is switched on and in use. Hazards resulting from a gas leak include burns, fire and explosion and poisoning from inhalation. The risk levels vary from low risk to serious risk, with the risk presented from fire and explosion being the worst case. The risk of fire and explosion in traditional built residences is high risk, and the risk of fire and explosion in a caravan or leisure homes is serious risk.
The products are not in conformity with the requirements of Regulation 2016/426.
Corrective action
A replacement gas supply pipe elbow has been identified and a modification programme is being implemented to replace the elbow pipe in all appliances on-site for models listed in Annex 1 of the attached PDF.
All owners of one of the affected models must:
Isolate the gas supply to the hob or caravan / holiday home immediately, by turning off the isolation valve to the hob, or to the holiday home or caravan.
Contact Belling to arrange a free of charge modification via:
OPSS has issued suspension notices requiring manufacturers to stop the supply of models of gas hobs with certain elbow joints listed in Annex 1 and Annex 2 of the attached PDF.
Additional information
Notified by: Local Authority Trading Standards / Office for Product Safety and Standards
Potential risk of fire and injury with certain toasters. Owners of affected appliances are requested to comply with the following safety notice.
In Great Britain, Bosch Toaster Styline // TAT8611GB and TAT8613GB from the production period January 2022 until May 2023 are affected.
• BSH’s quality checks have revealed a technical fault. Under certain circumstances, the technical fault can lead to the electronics overheating and may cause a toaster fire. This might endanger your safety.
• BSH requests all consumers to check whether their appliance is affected by this voluntary safety measure.
• Please note: To minimize safety risks and as a precaution, please disconnect your affected toaster from the mains supply and do not use it.
• Please call BSH at +44 1536 436236 if you have problems verifying whether your appliance is affected or if you have any further questions. The phone line may be busy at peak times but they will answer your call as soon as possible. Thank you for your patience.
• They offer every owner of an affected toaster a free exchange or a refund.
They apologize for any inconvenience and thank you for your understanding.
1. Check if your Bosch toaster is affected:
Please look at the appliance picture shown above (the colour may be different). If it resembles your device, please check whether it is affected by the voluntary safety measure. Make a note of the model number (E-Nr.) and the four-digit batch number (FD), which you will find on the nameplate of the appliance.
You will find the nameplate on the bottom of the toaster.
The grill on the gas range cooker models listed below is unsafe and poses a serious risk to health, or even death, due to carbon monoxide poisoning.
It is vitally important that you contact us immediately to book a free of charge modification to the grill on your gas range cooker.
In the meantime, please ensure that you only use the gas grill with the door open.
If you no longer own the gas range cooker, it is still important that you contact us so that we can trace the new owner.
To arrange your free of charge modification, please use one of the following options: · UK Freephone 0800 110 5728 (ROI +353 1691 7111) – Mon to Fri 09:00–20:00, Sat 08:30-14:00, outside of these hours you can leave a voicemail for a next working day call-back. · Complete the web booking form on one of our websites www.stoves.co.uk or www.belling.co.uk · Email consumersupport@glendimplex.com Please provide full contact details with the model and serial number of the range cooker.
Product model & serial number can be found here:
Further information on carbon monoxide can be found here:
All gas appliances must be installed and operated in accordance with the manufacturer’s instructions supplied with the cooker. Correct use and adequate ventilation is essential to ensure safe use of these cookers. Using an appliance for any purpose, other than that for which it is designed, can cause serious safety issues. The grill cavity in these appliances is designed for open door grilling and the grill must not be used as an oven, a space heater, or any other purpose.
Recall campaign expanded to add 21 models – owners should check if their appliance is affected
Anyone with a Hotpoint or Indesit washing machine should call 0800 316 1442 or visit https://washingmachinerecall.whirlpool.co.uk to check if their appliance is part of the recall.
Whirlpool is committed to serving its customers through the coronavirus crisis as the recall progresses
Engineers and delivery teams equipped with PPE and following strict social distancing rules
Remedy slots available every week – customers urged to book appointments
Risk of
fire due to a defective door locking mechanism.
Whirlpool
are proactively recalling certain Indesit and Hotpoint washing machines that
were manufactured between October 2014 and February 2018.
This is
due to a defective door catch on certain models, which can overheat during use.
Models
affected
To check if a washing machine is potentially affected,
customers will need both the model number and the serial number of the
appliance. Both of these codes can be found inside the door, or alternatively
on a label on the rear of the appliance. The website or call centre agents will
guide customers to where to find these labels and what information to provide.
If
nevertheless you do use your appliance, you should only use cold water cycles
of 20C or lower as this significantly reduces the risk. This is because
the issue is associated with the washing machine’s heating element being
activated during washing cycles above 20C.
If your
washing machine is being recalled, Whirlpool state that you will be able to
choose between two options:
A like-for-like replacement washing machine provided free-of-charge – including removal of their old appliance, and delivery of the new one.
A free-of-charge in-home repair of your appliance. The repair takes around one hour to complete and involves an engineer modifying the customer’s washing machine in their home.
FML 742P UK WMAOD 743G UK WMAOD 743P UK WMAQB 721P UK.M WMAQC 641P UK.M WMAQC 741G UK WMAQC 741P UK WMAQC 741P UK.M WMAQF 621G UK WMAQF 621P UK WMAQF 641 P UK.M WMAQF 721G UK WMAQF 721P UK.M WMAQL 621G UK WMBF 742G UK WMBF 742K UK WMBF 742P UK WMBF 742P UK.M WMBF 763P UK WMEF 722 BC UK WMEF 742 P UK WMEUF 722P UK WMEUF 743G UK WMEUF 743P UK WMFG 741P UK WMFG 741P UK.M WMFUG 742 P UK.M WMFUG 742G UK WMFUG 742P UK WMFUG 842P UK.M WMJLF 842P UK WMJLL 742P UK WMSAQG 621P UK WMXTF 742G UK WMXTF 742K UK WMXTF 742P UK WMXTF 742P UK.M WMXTF 842P UK.M WMYL 7151PS UK
Indesit
XWA 81252X K UK XWA 81252X W UK XWD 71452X K UK
What to do
If you believe you have an affected machine please stop using it immediately and check the below Whirlpool webpage:
B&Q has identified a safety concern with the below dishwasher where components may overheat and result in fire.
We are advising customers to unplug and not use the appliance.
COOKE & LEWIS CLDW451W-C / DI6014 – FREESTANDING SLIMLINE WHITE DISHWASHER
Barcode: 5052931055623
These were on sale between 2012 and 2017.
What to do
If you have purchased one of these dishwashers please stop using it immediately, unplug it from the power socket and contact the below helpline for assistance.
HELPLINE: 0333 014 3476
Monday to Friday 8.30am–8pm, Saturday 9am–5pm and Sunday 10am–4pm.
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